HVAC Reviews | Heating & Air Conditioning Company

He came, did the job, went. Just as you would expect.

Great customer service followed by on time arrival of Techs and communication throughout everyone i had the pleasure of speaking and meeting with. I wasn’t present the day of the installation, but my spouse was though, and she explained that everything went smoothly, techs communicated well with her. Reason for fours stars is because apparently whomever was in the attic unintentionally cut too close to the ceiling light while preparing the placement for the new air duct in our garage to room conversion. So we currently at the moment have half of a rectangle cut into our ceiling, but have been informed they will be in touch to repair the accidental trim they made. Overall my expectations were met besides the one mistake they made, but were all bound to trial and error in life, and they communicated about the incident which we greatly appreciated rather than them be silent about it and us later noticing it by surprise.

Response from the owner:Thank you for the thoughtful 4-star review, Ivan. We appreciate you taking the time to share such detailed feedback. It’s great to hear the communication, timeliness, and professionalism of our team stood out, especially while coordinating the installation in your absence. We also appreciate your understanding regarding the accidental trim in the ceiling and are glad our team communicated openly about it. As discussed, we’ll be in touch to take care of the repair and make sure everything is fully resolved. Thanks again for choosing Danco—we value the opportunity to earn your continued trust.

Bobby Sebastian

Professional job well done.

Response from the owner:We appreciate the 5-star review, Bobby. Glad to hear the job was handled professionally and met your expectations. Thanks again for choosing Danco—we’re always here when you need us.

John Merkh

Great service. Knowledgeable, polite employees

Response from the owner:Thanks John!

Danielle Tate

John did a great job checking out my heater to make sure it is ready for winter weather. Thank you for the great service!

Response from the owner:We appreciate the 5-star review, Danielle. It’s great to hear John took good care of your heater and helped make sure everything is ready for winter. Thanks for choosing Danco—we’re always here when you need us.

Donna Ocasio

Excellent friendly and fast service,

Response from the owner:We appreciate the 5-star review, Donna. It’s great to hear you found the service friendly and fast. Thanks again for choosing Danco—we’re always here when you need us.

Charles Bell

Our HVAC system was due for system maintenance and as always Danco technician Steven Tindell was professional and friendly. Mr. Tindell arrived on time and received courtesy text, indicating his estimated time of arrival. Maintenance on the HVAC system was conducted without any issues.

Response from the owner:Thank you Charles, we appreciate you sharing your experience. It’s great to hear that Steven continues to provide professional, friendly service and that the communication and maintenance visit went smoothly. Thanks again for trusting Danco with your system-we’re always here when you need us.

marthaey92

John Cannon was great. Very professional and knowledgeable. His maintenance inspection was very thorough and helpful for securing proper insulation to help with maintaining proper care of our HVAC. John also noticed and repaired other issues with our unit and re-calibrated our thermostat. We are very pleased with John’s work.

Response from the owner:Thank you so much for the glowing 5-star review, We're so glad to hear that John Cannon provided you with professional and thorough service during your HVAC maintenance inspection. It's great that he was able to assist with insulation and repair other issues as well. Your satisfaction is our top priority, and we truly appreciate your feedback! If you need anything else, just let us know.

Tim Geil

Response from the owner:Thank you so much for the 5-star review, Tim! We’re glad to hear you had a great experience with Danco Comfort Services. Your support truly means a lot, and we look forward to the opportunity to serve you again!

Bryan Harman

This is my third install and they were expedient, professional, and answered all my questions.

Response from the owner:We appreciate the 5-star review, Bryan. It means a lot to hear that after multiple installs, your experience continues to be a positive one. We’re glad the team was efficient, professional, and took the time to answer your questions. Thanks again for choosing Danco—we’re always here when you need us.

Thermostat Replacement in Hewitt, TX 76643

January 11, 2024

“Great communication and service. I wanted a solid traditional button programmable thermostat, and Robert Westmoreland helped me with that. Before stopping by, Robert called and sent over info regarding our options. He then brought the product we wanted and finished the job efficiently. All the calls, texts, and replacements were done within the scheduled time window. Thanks!”

- Sophia H.

Air Conditioner Maintenance in Moody, TX 76557

January 4, 2024

“Mitchell is amazing it's not the first time he's been out here but we like it when we see his name pop up because we know he does his job well.”

- Elizabeth F.

Air Conditioner Installation in Robinson, TX 76706

December 22, 2023

“Anthony Elfrez sat with us and helped us select the best AC unit and components for our needs and concerns (our old unit was 30 years old and starting to leak). Anthony did a very thorough job and took extra steps in his due diligence to call tech support and discuss issues with an engineer to ensure every component of what we ordered met our unique requests. The installation team that came out was efficient and cordial and stayed late to ensure the installation was thorough and correctly installed. Thank you Danco!”

- David C.

Heat Pump Maintenance in Waco, TX 76712

December 14, 2023

“Robert took the time to listen to our concerns and explain how the heat pump differs from what we used to have and assured us of the proper operation. There were two things noted that needed adjustment following the install, and lack of follow up response by another company. I’ll be relying on Danco moving forward.”

- Tim G.