I also appreciate the new practice of giving a brief bio of your technicians by text before they arrive. It shows the respect you have for your employees.”
- Meg W.
“Robert Pineda did a great job evaluating the heating issue, ordering a new motor and replacing the old with the new. His work was excellent and his professionalism was outstanding. I would recommend Robert and DANCO for your heating needs. Glenn 9f Waco”
- Glenn S.
“Austin was the technician for our semi-annual checkup.
Nice, friendly, and right on time. Good job!”
- Mark M.
“As usual, we received excellent service from both Danco and our tech Robert Pineda. Robert was knowledgeable, fast and friendly. We have been Danco customers for many years and have always had a great experience with them.”
- Gary W.
“This was my first time to meet Robert Westmoreland
when he came to do my winter maintenance for my
new Trane system. I hope he will be my ongoing service
technician!
Robert was professional, courteous and, most importantly,
Knowledgeable!
He was impressive in his understanding of my equipment
and his desire to go above and beyond my expectations
in seeing that everything was correct in the settings and
then connecting my thermostats to the internet, which had not been done or suggested by previous technicians.
I really appreciate his thoroughness and will request him
for all future maintenance or repair.
Thank you, Robert!”
- Mary M.
“John Cannon did a wonderful job. He is professional, efficient, and explained things very well. I had enjoyed working with Danco and John is no exception. I hope he is a technician for us again in the future.”
- Chris G.
“Robert Westmoreland came out this morning to complete the maintenance on our AC unit.
We have a Geo Thermal unit and Robert checked it over including the drip pan located inside the unit.
It had not been checked with the initial maintenance a couple of weeks ago apparently.
Robert's Geo Thermal experience showed in tracking down why the red light was coming on and when the temp came down the humidity went up.
He did various things including cleaning out the drip pan that had some pink slime stuff in it. He flushed out where it was blocked up.
He did other things too but I can't remember it all.
He took out the confusing programs that had been set up a long time ago and made it very easy and understandable to use now.
Since we are here, we don't need the pre-set programs and have found them more confusing than helpful.
While he packed up, he waited to be sure the temp was coming down and that everything was working properly.
Robert was very professional, knew Geo Thermal, he was thorough and did a great job in finding the problem and fixing it.
Very pleased.
Thank you.
Gayle Segrest”
- Gayle S.
“Steven Tindell performed our A,/C maintenance this afternoon. Steven was prompt, efficient, knowledgeable, and very courteous. He answered all of our questions and reminded us not to hesitate if our A/C unit develops any type of problem. We highly recommend Steven for any A/C maintenance.”
- Tomi K.
“Austin has serviced our air conditioner in the past, he is always good to work with and knowledgeable. We needed weekend service and he happened to be on call. He had us back up and running in 15 minutes or so. Good guy to work with, thank you.”
- Jeff W.
“On time! Very professional and easy to talk to. Great experience.”
- Herschel M.