Reviews

Response from the owner:Roxann, Thanks for the wonderful review! We’re happy John provided the level of service you deserve. We’re grateful for your confidence in us and look forward to continuing to keep your home comfortable.

Response from the owner:Thank you David for giving such detailed feedback on your service experience today. We really appreciate you taking the time to do so. We are grateful to have had the opportunity to service your needs and are glad to hear your experience with Robert was extremely positive. Also, thank you for joining ComfortClub. Routine maintenance is one of the best ways to keep your system running as efficient and reliable as possible. Have a good rest of your day and we will see you again on your next cleaning visit.

Response from the owner:Thank you for your fantastic 5-star review, Glenn! We truly appreciate your support and are grateful to hear that Austin exemplifies Danco's core values. It’s great to know he took the time to explain the benefits of our Comfort Club Membership. Your recommendation means a lot to us, and we look forward to serving you in the future!

Response from the owner:Hello Laurie, We are happy to hear you had such a great experience. We strive to provide excellent, prompt service with clear explanations to our customers and it sounds like we succeeded. We appreciate your feedback and are so pleased you chose our services. Thank you for your support!

Response from the owner:Thanks so much for the great review, Steven! We're really glad John was able to help you out and get things taken care of the right way. He’s all about doing solid work without cutting corners, and it's great to hear that came through. We appreciate you taking the time to share your experience—and we're always happy to help when you need us.

Response from the owner:Thank you for the 5-star review, Merlin. We’re glad to hear you had a positive experience with Danco Comfort Services, and we appreciate you taking the time to share it. If you ever need anything down the road, we’re always here to help.

Response from the owner:Hi Josie, we’re truly sorry for the frustration this situation caused, especially during such a severe ice storm. We understand how stressful it is to be without heat. Due to hazardous road conditions early in the week, we weren’t able to safely access many homes until Wednesday. Once roads improved, your home was prioritized and visited promptly. Our technician diagnosed the issue and confirmed the failure with the manufacturer’s technical support before ordering the control board. When the part arrived and was installed, it unfortunately became clear that a different control board was required, something that can occasionally happen with complex manufacturer-controlled systems. As soon as this was identified, we immediately reordered the correct part and are working to resolve this as quickly as possible. We genuinely regret the inconvenience and appreciate your patience during an unusually difficult weather event. If you’d like to speak with our management team directly, we’d welcome the opportunity to help make this right.

Response from the owner:We appreciate the 5-star review, Glen. It’s great to hear the team was professional, polite, and efficient—especially during the winter storm conditions. We’re glad they were able to focus on finding the right solution rather than replacing parts unnecessarily. Thanks again for choosing Danco—we’re always here when you need us.

Response from the owner:Thank you so much, Lisa Ratliff, for your amazing 5-star review of Danco Comfort Services! We're delighted to hear you had a fantastic experience with us. Your feedback inspires our team to continue delivering top-notch comfort solutions. We truly appreciate your support!

Response from the owner:Thank you so much for the fantastic review, Pam. We’re really glad to hear that John was able to provide prompt service and get your Carrier system running smoothly again. Your recommendation means a lot to all of us at Danco Comfort Services. Don’t hesitate to reach out if there’s ever anything else we can help with!