I had a great experience with John Cannon and the team at Danco HVAC and Plumbing. From start to finish, their professionalism really stood out. John was punctual, respectful, and clearly very knowledgeable about the system.

What I appreciated most was the clear communication—everything was explained in a way that was easy to understand, with no pressure or confusion. Their pricing was honest and upfront, which is rare and made the entire process feel trustworthy.

They also offer annual maintenance plans that are designed to keep your HVAC system running at optimal performance, which gives great peace of mind long-term. It’s clear they care about doing things right and helping customers avoid future issues.

Highly recommend John Cannon and Danco HVAC and Plumbing if you’re looking for reliable, transparent, and high-quality service.
He was very thorough. Did a great job
Response from the owner:We appreciate the 5-star review, Ronald. It’s great to hear you had a positive experience with Danco Comfort Services. Your support truly means a lot to our team, and we’re glad to know we met your expectations. Thanks again for choosing Danco—we’re always here when you need us.
Austin with Danco came by for our pre-summer maintenance. He was on time, efficient and very professional! All the techs at Danco have always been amazing!! Danco has always taken care of our AC needs!!!
Response from the owner:Thank you so much for the glowing 5-star review, Joanna! We’re delighted to hear you had a fabulous experience with the Danco Comfort Services team during your AC unit upgrade. It truly means a lot to know we've earned your continued trust since 2018. If there’s ever anything you need, we’re always here to help!
This shows 1 year ago... it sure seems longer than that since we had to REPLACE the 5 YEAR OLD TRAIN AC UNIT that DANCO put in!!!
No help, no concern and no accountability.

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First off the technicians are super nice and professional, they truly are!
HOWEVER the office staff and/or management are horrible! Anyone above the person that answers the phone refuses to talk to anyone about any concerns or issues you have. That is until they see a true experience review online. Then and only then is when Danco will finally have someone call you just to tell you that since you left a true experience review they will now no longer do your warranty work on a Trane heat pump unit that you purchased from them.

We have had issues with this system since Danco installed it.
The thermostat has to constantly be recalibrated because it won't read the correct temperature, it happens so often that we have to keep thermometers all around the house so we know when to manually run/stop the unit. Tech was here over 3 hours with our old thermostat on Friday the 17th and said he has no idea what the heck its doing and hasn't seen it before. So we paid $140 for a new thermostat (under warranty)... same result, but worse.

Also after paying for several service calls with no error codes found, they then informed us that we had to pay them to update the system (still under warranty) because guess what, our system isn't current enough to show the error codes (it's less than 5 yrs old by the way). Why did I have to pay extra to update a new system you sold me so your techs can get the error code to fix it? Shouldn't updates to get codes be a part of the ongoing warranty??

We also had to pay hundreds of dollars to have "some" of the internals replaced in the outdoor unit because it actually caught on fire and burnt up. Notice I said "some" of the internals replaced, we had to argue just to get that done under warranty because no one wanted to accept responsibility. However we are being told by the multiple techs that have been here that they have never seen one catch fire, and are just perplexed by this one... great, but that doesn't really help our situation does it?!

Through all of these troubles and thousands of dollars spent, not a single person from management ever bothered to reach out or even return our multiple requests to speak to them about the negative experiences we are having. Would they even care if our house had caught fire... guessing not.

But as mentioned above, as soon as a Facebook post was made about all of this, they immediately call and say "since you posted a review we didn't like we are canceling your upcoming Friday the 21st service call (that was skipped Monday and Tuesday) and we are dropping you and your warranty work."

Thanks Danco, all we wanted was for our AC that we paid for to work.

Terrible management.
Terrible experience.
Not recommended. 👎🏼
We love Danco and being a customer on a service plan. Austin is fantastic service guy and we appreciate his attention. He shows up on time, clear communication, is always so trustworthy. Thanks Austin and Danco!
Response from the owner:We appreciate the 5-star review, Kristina. It’s wonderful to hear how much you value your service plan and the care Austin provides. His reliability and clear communication make a real difference, and we’re glad that shines through in your experience. Thanks for being part of the Danco family—we’re always here when you need us.
Austin did a great job.
Response from the owner:We appreciate the 5-star review, Rene. It’s great to hear Austin did a great job taking care of your service. Reliable HVAC work helps keep your home comfortable and your system running the way it should. Thank you for choosing Danco Heating, Cooling and Plumbing—we appreciate the opportunity to help.
Response from the owner:We appreciate the 5-star review, Carl. Thank you for trusting Danco Heating, Cooling and Plumbing. Providing reliable service and peace of mind is what we work toward every day.
Austin was very Professional. He fixed the problem and everything is good.
Response from the owner:We appreciate the 5-star review, Billy. It’s great to hear Austin handled the repair professionally and got everything working the way it should. Having your HVAC system back up and running brings real peace of mind. Thank you for choosing Danco Heating, Cooling and Plumbing—we appreciate the opportunity to help.


“We have a high-efficiency unit that can be difficult to work with. Robert came out and expertly diagnosed and repaired the issue in no time! He was friendly, helpful, and extremely knowledgeable about our unit. Thank you, Robert. You truly saved the day!” – Leah C.

- Leah C.

“We came in from out-of-state about 5pm on July 3 and walked into a steamy 86 degree home. We called Danco and Mitch was the on-call technician. He came within an hour was professional, diagnosed the problem and made sure we knew what was happening. He was thorough and made sure everything was in order before he left. We are very thankful that a few hours later we are at a comfortable 76 degrees. Thank you Mitch!!”

– Michele G.

- Michele G.

“Tim was courteous, professional and attentive to the specific needs in our situation. He explained his recommendations clearly and then efficiently got the job done. Very good experience.”

– keith W.

- keith W.

“Mitch has been out here to do our maintenance work as well as to fix a problem with our AC unit. He is always courteous and thorough.”

– Judy G.

- Judy G.

“Mitch was very professional, courteous and friendly. He explained every problem with my AC unit, what he could fix now and what needed to be done in the future. He didn’t try to push me into buying something I couldn’t afford yet gave me advise for my best options.”

– Michelle K.

- Michelle K.

“Garrick Lingle performed our service. He was very professional and very knowledgeable. He explained everything very clearly. Overall excellent service. We would love to have him handle all our future calls.”

– Darla W.

- Darla W.

“Called in for our A/C not cooling in 97 degree heat!! The service was great, got an appointment the same day!! Garrick was very professional and courteous and diagnosed the issue, needed coolant that another company didn't do properly and had us cooling nicely in about an hour! Would highly recommend this company!!”

– Kirk L.

- Kirk L.

“After a long week of work with no opportunity to call in for air conditioning repair, I finally called Danco. The service person, Robert, did a fabulous job if coming out in a timely manner. He kept me updated as to when he would arrive. He evaluated the necessary repair and effectively restored our cooling system in a minimal amount of time. Thank you for another great experience with Danco.”

– Maria W.

- Maria W.

“My satisfaction with Danco continues to increase. The plumbing associated with our heat pump was stopped up.Gerrick came out and assisted us with the correction. All is perfect now. Thank you, Garrick.”

– Kent. F.

- Kent. F.

“We had water leaking from our AC System in the garage. The water was coming into the house. It’s the weekend. We called and Garrick was sent out to help us. He took the time to look everything over, and made sure it was working before he left. He took the time to explain how the leak happened and how to best prevent it in the future. He answered all the questions I had and even provided us with extra information about services they offer and who to contact. We really appreciate his thoroughness and customer service. We now have a AC service company.”

– Vanessa M.

- Vanessa M.

Need HVAC Service?

Contact the experts at Danco Heating, Cooling & Plumbing.

Call us at 254-230-4537!